The story
How it went.
- The situation
- The hospital had run on software it built for itself twelve years earlier. It had carried them a long way — but a system of that age is held together by the people who remember why it works, and those people move on.
- The risk
- Replacing it meant moving a decade of patient records, pricing and stock without pausing a working hospital for a single day. Admissions, dispensing and billing could not stop.
- What we did
- We migrated the data at our cost, ran both systems in parallel on real patients until the totals reconciled, trained each role on its own screens, and put a technician on site through the switchover.
- What changed
- Discharge and insurance turnaround fell sharply, and — the part management did not expect — the revenue rules began surfacing charges that had been quietly missing from bills for years.
“We had run our own system for twelve years, so the changeover was the part I was most worried about. Their team handled it and we did not lose a day. What surprised me since is how much was slipping through on the billing side — the management can see it now, and it adds up.”
This is our one full production deployment to date, and we would rather tell you that than imply a customer list we do not have. We will arrange a call directly with the administrator quoted above.